Every car counted.Every member kept.

Yes — plates, member accounts, transaction data, and call summaries sync with systems like DRB SiteWatch and Patheon, TunnelWatch, Sonny’s CarWash Controls, ICS, Washify, AMP, and Nautilus, so your team keeps working where it always has.

Usually not. We run the AI on the CCTV you already have — entry and exit, conveyor loading, vacuum bays, and lot traffic all come off your existing feeds. Most sites add one camera at the entry so plates read cleanly at speed, and some re-angle a camera they already own. We tell you which after we look at your feeds.

It compares each member against their own pattern, not an average. A member who washed twice a week and has now gone three weeks is flagged while there is still something to do about it — and the same read tells you which single-wash customers are visiting often enough to be worth a plan.

Every report is built to your sites — if you can define it, we can report it. What we run for other operators: chemical dispensed against cars washed, so an over-dosing pump surfaces the same week; fresh water drawn against water reclaimed, so a reclaim system quietly losing ground shows up on a report instead of on the utility bill two months later; cost per car by site; margin on each unlimited plan; free washes and discounts by employee; tunnel downtime and what stopped it; labour hours against cars through; cars per hour by hour against conveyor capacity; and vacuum bay occupancy through the day.

That is one of the checks. One plan being read on two plates, a plate showing up at two sites within minutes, and free washes or manager overrides clustering around one employee all get flagged for a human to review rather than quietly passing through.

Both. Every review at every site is read and classified — praise or problem, which site, which attendant was named, wash quality or equipment — and we draft the reply for you to approve, or post it for you if you would rather not touch it.

Every mailer, SMS, and offer is tied back to the plates that showed up after it, so a campaign reports what it returned instead of what it cost. The targeting runs both ways — members who lapsed, and the drivers within a few minutes of the site who have never washed with you.

The moment the agreement is signed we book an onboarding call and take in everything we need — your menu and plan pricing, camera access, POS credentials, the thresholds you want flagged, and the metrics your bonuses are paid on. Most operators are live about 10 days from that kickoff, and the camera side can run up to two weeks to be fully delivered.